Services
Everything that runs alongside the software
Choosing the right software is half the job. Without setup, data migration, training, infrastructure and data protection compliance, the system does not work in the field. We cover all of it.
Service headings
Digital transformation roadmap
Digital transformation is a sequencing problem, not a purchasing one. We map your processes and start where the return is largest.
- Current state analysis
- Gap assessment
- Prioritisation
- Phased roadmap
Project management and rollout
A project is only finished at go-live. We run setup, test environments, data migration and parallel running.
- Setup and configuration
- Data migration
- Testing and parallel run
- Go-live support
System management
Servers, backups, updates and access. For institutions with a small or no IT team we run the infrastructure.
- Inventory
- Monitoring
- Backup design
- Periodic maintenance
Post go-live support
Go-live is a beginning. Habits settle and new needs appear in the first months, and we stay with you.
- Close attention in month one
- Usage audit
- Improvements
- Version and compliance updates
Software support
Fast answers for users who get stuck. We connect remotely and see the screen with you.
- Ticketing
- Prioritisation
- Remote resolution
- Root cause tracking
System support
Day to day problems with computers, printers, network and servers, resolved on site or remotely.
- Fault reporting
- Remote intervention
- On-site service
- Preventive maintenance
Data protection consulting
Compliance is a process problem, not a document problem. We start from the data inventory and go through to technical measures.
- Data inventory
- Legal basis mapping
- Policies and notices
- Technical measures
Website consulting
Whether a corporate site brings work depends more on structure than design.
- Current state analysis
- Structure design
- Build and launch
- Measurement setup
E-transformation consulting
Thresholds change every year. We work out which documents are mandatory for you and build the transition calendar.
- Scope assessment
- Calendar
- Registration and integration
- Training
Not sure where to start?
In a short discovery call we listen to your processes and tell you which heading will pay back fastest.